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The Town of Waynesville provides water and sewer service to residents inside the corporate limits as well as a number of residents outside the corporate limits. For information regarding utility service please call 456-3515. For emergencies after normal business hours, on weekends or holidays please call the Waynesville Police Department at 456-5363. WATER/SEWER MAINTENANCE Water and Sewer Maintenance is part of the Town's Public Works Department and can be reached by calling 456-3706. The Town of Waynesville maintains the water and sewer lines to their point of connection, usually at the water meter or sewer tap. Maintenance of the water and/or sewer lines from this point to your house or business is the property owner's responsibility. WATER TREATMENT PLANT The Water Treatment Plant includes a watershed consisting of 8,400 acres with a WS-1 restricted classification and a 50 acre lake. The plant has a capacity of 8 million gallons per day and serves 17,000 customers. The Water Treatment Plant Superintendent is Kyle Cook at 456-8497. WASTEWATER TREATMENT PLANT The wastewater treatment plant has a capacity of 6 million gallons per day with an average flow of 3.5 million gallons per day. It uses a conventional primary treatment process with secondary biological processes and serves Waynesville and Junaluska Sanitary District. The Wastewater Treatment Plant Superintendent is David Smith at 456-4685. WATER CONSERVATION
"When the well is dry, we know the worth of water."
Benjamin Franklin
Although Waynesville may not be experiencing quite as severe a situation with water shortages as some of our neighbors to the west and in other parts of North Carolina, we encourage residents to use water efficiently at all times. Small conservation efforts can make a big difference.
Every drop counts.
Report leaks in lavatory sinks, toilets or drinking water fountains to building managers;
Use a minimal amount of water while washing your hands or completing work tasks;
Use leftover melted beverage ice to water your office plants;
Sweep instead of using a hose to clean; and
Remember to conserve water at home as well.
View Waynesville's Water Shortage Response Plan.
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Departments and Services 
