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Customers are now able to make online utility and tax bill payments using their MasterCard, Visa, American Express, or Discover credit card or debit card with MasterCard or Visa logos, or by electronic check. To make a payment click on the Online Payments/Inquiries button to the left, follow the prompts on the screen and have the information ready that is requested. To make an inquiry on an account, fill in the required information and View Bills or View Payments/Adjustments.
A small convenience fee applies to all online transactions: Utility bills will be charged $3.95 and tax payments will be charged a fee of 3% of the tax bill. If a customer pays online by check, the fee is $.50. These fees do not go to the Town, but rather to the online payment vendor. Credit cards will not be accepted for payment at Town Hall or the Hazelwood Office. For customer convenience, a computer kiosk for online payment is set up in Town Hall. Customers with questions concerning the new online bill payment service or our other payment options should contact Utilities at 456-3515. Other Payment Options - In additional to online bill pay, the Town of Waynesville offers many other ways for customers to pay their monthly utility bill: Automatic bank draft is a free service that saves time and stamps and ensures that your bill is always paid on time. An enrollment form can be printed here or picked up at Town Hall. Cash and checks - accepted in person at Town Hall 8:30 am - 5 pm and at the drive through at the Hazelwood Office 8:30 am - noon. Drop boxes for check payments are available at the Hazelwood Office, 280 Georgia Avenue and at Town Hall. |
